Frequently Asked Questions
Some answers to the questions most asked by our customers.
Showcases exceeding the maximum dimensions possible in our online shop can still be made. To do so, write to us via the contact form or by e-mail at: firstname.lastname@example.org, taking care to give us all the information (dimensions, colour, engraving…).
To clean the Plexiglass, use a soft cloth and the special Plexiglass care product. Make sure your cloth is free of dust that could scratch the plexiglass.
The superimposition of showcases can be done in some cases. Only the ATLAS and ORION display cases, which have a compact base at the top and bottom, can be easily stacked one on top of the other. 3 to 4 showcases depending on the weight of the works on display.
Depending on the configuration, our showcases can support a load up to 50 Kg. If you wish to stack the showcases, it is preferable to limit them to 3 levels for a weight of approximately 35 Kg per showcase.
The colour of the plexiglass bases and walls can be chosen by making a request for custom-made showcases. We will later offer different colours as standard.
We do not currently offer a lighting system, however, when you place your order, you can ask us to drill holes on the HPL trays or on the Plexiglas walls so that you can run your power cables for your own lighting.
In case of breakage or loss, contact Vitrine Expo giving us the reference of the product in question, we will manufacture the piece as originally.
An invoice may be requested in order to verify the characteristics of the showcase.
Any other questions?
If we have not answered your question, we will be happy to answer you immediately by phone or email.